General Terms & Conditions

1. Guideline Terms and Conditions

For the use of this website as well as the business relations between Bullrocks GmbH, 8280 Kreuzlingen, (hereinafter referred to as "Bullrocks GmbH") and their customers, the following General Terms and Conditions (GTC) apply when calling up the website or when ordering goods available and valid version. The offer on this website is exclusively for customers in Europe who are at least 18 years old and are not under guardianship.

A customer is any natural or legal person who maintains business relationships with Bullrocks GmbH. The terms and conditions, the terms of delivery and payment as well as the data protection regulations can be adapted from time to time. Bullrocks GmbH asks you to read these regulations carefully every time you visit the website and every time you order goods.

These terms and conditions apply exclusively. Conflicting, complementary or divergent terms and conditions require the express written confirmation by Bullrocks GmbH in order to be valid. The customer confirms when using this website or when ordering goods to fully accept these terms and conditions, including terms of delivery and payment.

The operator of this website is Bullrocks GmbH.

2. Information on this website contain information about products and services. Price and assortment changes as well as technical changes remain reserved. All information provided on (product descriptions, illustrations, films, material colors, dimensions, weights, technical specifications, accessory relationships and other information) is to be understood as approximate and, in particular, does not constitute an assurance of any characteristics or warranties unless explicitly stated noted differently. Bullrocks GmbH endeavors to provide all information and information on this website correctly, completely, up-to-date and clearly arranged, however Bullrocks GmbH can make neither expressly nor tacitly for it guarantee.

All offers on this website are non-binding and are not to be understood as a binding offer.

Bullrocks GmbH can not guarantee that the listed products are available at the time of order. Therefore, all information on availability and delivery times are without guarantee and may change at any time without notice. may provide links to other websites (hyperlinks) for the customer's simplified access to other web sites. Bullrocks GmbH hereby expressly declares that at the time of linking to other websites no illegal content was visible. Bullrocks GmbH has no influence on the future design, content, authorship or privacy of these pages.

3. Prices

The prices of Bullrocks GmbH are binding on both sides at the time of the order. In the case of errors or errors in the price quotation, Bullrocks GmbH reserves the right to make subsequent price changes. In this case, the customer is informed and is not obliged to accept the products affected by the price change.

The prices are quoted net in the respective currency and include VAT, unless otherwise stated. Any shipping costs are, where not otherwise provided, additionally charged and are to be paid by the customer. Shipping costs are shown separately in the order process.

We reserve the right to make technical changes, errors and misprints. In particular, Bullrocks GmbH is entitled to make price changes at any time without prior notice. The sales prices do not include any consulting and support services.

4. Contract conclusion

The offers on this website are a non-binding invitation to the customer to order products and / or services from Bullrocks GmbH. With the order via this website including the acceptance of these terms and conditions and by clicking on the button "order for payment", the customer makes a legally binding offer to conclude the contract. Bullrocks GmbH then sends an automatic "order confirmation" by email, which confirms that the offer of the customer has been received by Bullrocks GmbH. Orders placed are binding on the customer. Unless otherwise stated, there is no right of return.

With the order, the customer confirms that he is at least 18 years old.

A maximum of one voucher can be redeemed per order. At the end of the order process, the coupon code will be entered in the field provided. The corresponding amount will be deducted directly from the current order. Vouchers that exceed the order amount can not be refunded.

The contract is concluded as soon as Bullrocks GmbH sends an acceptance declaration by email, in which the dispatch of the ordered products or services is confirmed.
Orders are only delivered after complete receipt of payment (exception: delivery against invoice) and if the goods are available. If, after conclusion of the contract, the ordered goods can not be delivered or not delivered in full, Bullrocks GmbH is entitled to withdraw from the entire contract or from a contract part. If the customer's payment has already been received by Bullrocks GmbH, the payment will be refunded to the customer. If no payment has been made, the customer is exempted from the obligation to pay. Bullrocks GmbH is obligated in case of a contract dissolution to no replacement delivery.

5. Payment options, payment and retention of title

The customer has the following payment options available:

I) Payment in advance: The customer transfers the invoice amount to the bank account of Bullrocks GmbH after receipt of the email order confirmation. The order number must be specified in the intended use. In addition, different orders must be transferred separately. Once the payment has been received by Bullrocks GmbH, the delivery will be shipped. Depending on the bank, it takes 1-4 working days to receive payment. The goods ordered by the customer remain reserved for him until receipt of payment, but not more than 7 days.

Bullrocks GmbH bank details:
Bullrocks GmbH, Bottighoferstrasse 1, 8280 Kreuzlingen
Bank name: PostFinance AG, Bern
BC number: 9000
Account number: 31-898435-5
IBAN: CH13 0900 0000 1500 9674 2

II) Payment by cash on delivery: The customer pays on receipt of the delivery. In addition to the shipping costs, a COD fee of CHF 15 will be charged.
III) Paypal
IV) We accept credit cards with the MasterCard or Visa logo. For security, all transactions are encrypted. If the transaction is unsuccessful, the order will be canceled. If you have any questions about this topic, please contact your bank or credit card provider.

Bullrocks GmbH reserves the right to exclude customers without giving reasons from individual payment options or to insist on prepayment. For new customers or existing customers, a credit check can be carried out at any time.
The costs of the payment transactions are charged to the customer.

If on the website at the order delivery against invoice is specified as an option, the payment period per shipment is 10 days. Bullrocks GmbH can charge default interest of 5% per annum as well as a reminder fee of max. CHF 20.- per reminder. Bullrocks GmbH reserves the right to assign or pledge all payment claims incurred in connection with the delivery of goods including all payment installments for the purpose of collection to third parties, dunning fees and default interest.

The products delivered to the customer remain the property of Bullrocks GmbH until full payment.

6. Delivery

The customer has no choice between shipping at order completion. The shipping costs to be paid by the customer are shown separately.

7. Delivery times

The delivery times indicated in the webshop are only indicative. The shipping policy provides that Bullrocks GmbH, if possible, the products on the day of payment or the confirmation of payment by the credit card provider for shipping. Depending on the shipping method, the customer should normally receive the products within 1 to 5 days after receipt of payment. For goods that can not be delivered from stock, the time of delivery may be delayed up to 3 weeks as they are produced in our factory. Bullrocks GmbH can only be held liable for delivery delays and their consequences insofar as these were caused by a grossly negligent or intentional breach of contract by Bullrocks GmbH. For all other delay in delivery and its consequences, including delays, which are caused by the Post, Bullrocks GmbH suppliers or other third parties, Bullrocks GmbH assumes no liability.

8. Delivery, inspection obligation

Deliveries will be sent by post or courier service to the address specified by the customer in the order. The complete and correct indication of the delivery address is the responsibility of the customer. In case of incorrect delivery addresses by the customer a delivery may not be possible, so Bullrocks GmbH can refrain from the delivery of the product, without any claims for compensation or compensation can be asserted.
Bullrocks GmbH delivers goods and vouchers throughout the world.

If the delivery is undeliverable or the customer refuses to accept the delivery, Bullrocks GmbH can dissolve the contract by e-mail to the customer and setting a reasonable deadline and charge the costs for the activities. Invoicing is done by email or by post.
With the dispatch the use and risk are transferred to the customer, as far as this is legally permissible.

The customer is obliged to check the delivered goods immediately after receipt of the delivery and to make any defects for which Bullrocks GmbH warrants immediately in writing by letter or email to the address in the (> contact) advertisement.

9. Retouren, wrong delivery, notice of defects

If the delivery does not correspond to the order (erroneously delivered or too many items) or has defects, the unused products in the original packaging can be returned within 14 days at the latest. All items that are not returned within this time will be billed.

Returns to Bullrocks GmbH are at the expense and risk of the customer. The customer has the goods undamaged, in their original packaging, complete with all accessories, not soiled, unused and together with the delivery note and a detailed description of any defects to the return address indicated by Bullrocks GmbH to send.

The already paid purchase price will be refunded within 30 calendar days to the customer resp. credited to the credit card used, provided that Bullrocks GmbH has already received the goods back or the customer can provide a proof of shipment.

If the examination by Bullrocks GmbH reveals that the goods have no identifiable defects or are not covered by the manufacturer's warranty, Bullrocks GmbH may charge the customer for the work, the return or the possible disposal.

10. Right of withdrawal

The customer is granted a right of withdrawal for 14 calendar days after delivery of the goods. The deadline is considered met if the customer sends the written revocation by email within the deadline to Bullrocks GmbH. The revocation does not require justification.

The exercise of the right of withdrawal leads to a reversal of the contract. The customer has the goods undamaged, original packaging, complete with all accessories, not soiled, unused and send together with the delivery note to the return address indicated by Bullrocks GmbH in (> Contact). Returns to Bullrocks GmbH are at the expense and risk of the customer. Any payment already made will be refunded to the customer within 30 calendar days, provided that Bullrocks GmbH has already received the goods back or the customer can provide a proof of shipment.

Bullrocks GmbH reserves the right to demand reasonable compensation for damage, excessive wear or loss of value due to improper handling and to deduct the impairment from the purchase price already paid or to charge the customer.

In the following cases no right of revocation is granted:

If the contract has a random element, namely because the price is subject to fluctuations over which the offerer has no influence.
If the contract relates to a movable item which by its nature is not fit for return or can spoil quickly;
If the contract relates to a movable item that is manufactured according to the consumer's specifications or clearly tailored to personal needs;
If the contract involves digital content and such content is not made available on a hard disk or if the contract is to be fully complied with immediately by both parties;
If the contract is for a service and the contract is to be fully fulfilled by the provider with the prior express consent of the consumer before the withdrawal period has expired.
In the areas of accommodation, transportation, delivery of food and beverages and leisure activities, when the contractor undertakes to provide the services at a specific time or within a specified period of time.

11. Warranty and product liability

Bullrocks GmbH strives to deliver goods in perfect quality. Further claims are excluded.

Products that were damaged during shipping will be repaired or replaced by Bullrocks GmbH, provided that the customer notifies the defect within 14 days from receipt of the product Bullrocks GmbH by e-mail. If Bullrocks GmbH so wishes, the customer must also immediately return the delivered products in the original packaging to Bullrocks GmbH. Furthermore, Bullrocks GmbH is liable to the customer for damages, insofar as such liability of Bullrocks GmbH necessarily results from the product liability law. Any further warranty for the delivered products and any liability for damages caused by these products is excluded, unless Bullrocks GmbH has fraudulently concealed the product defects in question.

However, if Bullrocks GmbH can assert further warranty claims against its suppliers for the product in question, Bullrocks GmbH will, as far as possible, assign these claims to the latter upon request of the customer. But Bullrocks GmbH does not assume any responsibility that these claims can be successfully enforced.

The same applies to any claims Bullrocks GmbH has against Swiss Post for damages incurred during transport.

In particular, Bullrocks GmbH makes no guarantee that the products are suitable for the use intended by the customer or that they produce a specific result. The warranty does not cover normal wear and tear as well as the consequences of improper handling or damage by the customer or third parties as well as deficiencies due to external circumstances.

Bullrocks GmbH is not able to provide assurances or guarantees for the timeliness, completeness and correctness of the data as well as for the constant or undisturbed availability of the website, its functionalities, integrated hyperlinks and other contents. In particular, neither is guaranteed nor guaranteed that the use of the website does not infringe rights of third parties that are not in the possession of Bullrocks GmbH.

12. Liability

Liability for product defects or damages caused by such defects shall be governed exclusively by paragraph 11. For damages resulting from late delivery, only paragraph 7 shall prevail. Furthermore, Bullrocks GmbH excludes all liability, regardless of their legal grounds, as well as claims for damages against Bullrocks GmbH and any assistants and vicarious agents. Bullrocks GmbH is not liable in particular for indirect damage and consequential damages, lost profits, other personal, property and pure financial loss of the customer, claims for damages from impossibility of performance, non-performance and tort.

No liability can be accepted for material or immaterial damages resulting from the use, incompleteness or (non-) availability of the website. Reserved remains a further mandatory legal liability, for example, for gross negligence or unlawful intent.

Since Bullrocks GmbH has no influence on the future design, content or authorship of linked websites, the operator of those sites is solely responsible. For illegal, incorrect or incomplete contents on these foreign web pages, to which a link or reference on Bullrocks GmbH web page exists, or for foreign entries in Bullrocks GmbH furnished guest books, discussion forums and mailing lists, Bullrocks GmbH can take no liability or other responsibility.

Bullrocks GmbH's entire liability towards its customers for any loss or damage arising out of these terms and conditions is limited to the total amount of the customer's order.

13. Privacy

The disclosure of personal or business information within is expressly voluntary. Bullrocks GmbH may process and use the data included in the contract for the fulfillment of the obligations arising from the purchase contract as well as for marketing purposes. The use and payment of all services is also permitted without providing such data or under specification of anonymized data or pseudonyms, as far as it is technically possible and reasonable. The customer can adjust his personal data at any time under "my account".

The data required for the performance of the service can also be passed on to commissioned service partners (logistics partners) or other third parties. All personal data will be treated confidentially.

The use of the contact data published in the context of contact or comparable information such as addresses, telephone numbers or email addresses by third parties for the transmission of information not expressly requested is not permitted. Bullrocks GmbH reserves the right to take legal action against senders of spam mails in case of violations of this prohibition.

14. Salvatorial clause

If individual provisions of these terms and conditions prove to be ineffective or unenforceable or become ineffective or unenforceable, this shall not affect the validity of the remaining provisions.

15. Retention of title, copyright

All intellectual property rights, e.g. Trademarks and Copyrights on, remain with Bullrocks GmbH. The use of or its contents, including the copying and storage of content in whole or in part, except for personal, non-commercial purposes, is not permitted without the permission of Bullrocks GmbH.

Likewise Bullrocks GmbH endeavors to respect the copyrights of external, used information, to use self-created information (images, texts, ...) or to resort to license-free data.

16. Other provisions

Bullrocks GmbH expressly reserves the right to change these terms and conditions at any time without notice.

In the event of disputes, only material Swiss law shall be applied, excluding conflict of law rules. The UN Sales Convention (CISG, Vienna Sales Convention) is explicitly excluded.

The jurisdiction is Kreuzlingen Switzerland, as far as the law does not provide for mandatory jurisdiction.

17. Contact

If you have questions about these terms please contact:
Bullrocks GmbH, Bottighoferstrasse 1, 8280 Kreuzlingen, Switzerland, info(at)
(Version, 31.03.2018)nd place of performance is Kreuzlingen, Switzerland.